Privacy Policy

Who we are

Sydney Short Term Rentals operates the website sydneyshorttermrentals.com.au and provides furnished short-term accommodation in Sydney, Australia. Our contact details are:

• Email: info@sydneyshorttermrentals.com.au
• Phone: +61 451 810 427

Information we collect

We collect personal information you provide directly to us when you:

• Submit an enquiry or contact form
• Make a booking through our website or third-party platforms
• Call or email us directly
• Subscribe to communications from us

This information may include your name, email address, phone number, home address, number of guests, stay dates and reason for enquiry.

How we use your information

We use the information we collect to:

• Respond to your enquiries and arrange accommodation
• Process bookings and issue invoices
• Communicate with your insurer or loss adjuster if you are an insurance claimant and have requested this
• Send relevant information about our services where you have consented
• Comply with our legal obligations

How we share your information

We do not sell your personal information. We may share it with:

• Property management systems and booking platforms used to process your stay
• Insurance companies, loss adjusters or building assessors where you have requested us to liaise on your behalf
• Service providers who assist in operating our business, under confidentiality obligations

Data retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements. Booking records are typically retained for seven years for accounting and tax compliance purposes.

Your rights

Under the Australian Privacy Act 1988, you have the right to access, correct or request deletion of your personal information. To exercise these rights, contact us at info@sydneyshorttermrentals.com.au.

Cookies

Our website uses cookies for standard analytics and website functionality. You can disable cookies in your browser settings; this may affect some site functionality.

Third-party platforms

Bookings made through Airbnb or Booking.com are subject to those platforms' own privacy policies in addition to this policy.

Changes to this policy

We may update this privacy policy from time to time. The current version is always available at this URL. Continued use of our website constitutes acceptance of the updated policy.

Contact

For any privacy-related questions or requests, contact us at info@sydneyshorttermrentals.com.au or call +61 451 810 427.